Lost or Stolen Debit or Card
Debit & Credit Card Services
Mastercard® Credit Card
We are proud to offer a local credit card with global purchasing power. The Heritage Bank and Trust Platinum Collection, and the World and World Elite Collection, from MasterCard® offers you a credit card designed to complement the way you live provided by the community bank you trust. You have the freedom to choose a card that fits your specific needs. Click here to learn more and apply online.
Mastercard® Debit Card
- Our EMV Mastercard Debit cards allow you easy access to your funds worldwide while protecting you from fraud.
- Your Heritage Bank & Trust Mastercard Debit card is protected by FraudWatch® PLUS. You’re protected, round-the-clock, against the increasingly savvy perpetrators of debit card fraud. If you have questions about this service, please contact us at 931-388-1970.
- Trained analysts watch for suspicious transaction activity on your behalf, 24 x 7, 365 days a year.
- You will be contacted immediately by an experienced fraud analyst at Fraud Protection Services to verify the authenticity of your card transactions, if warranted.
Traveling with your Debit Card
- Please contact us before your departure to avoid problems using your Heritage Bank & Trust MasterCard® Debit Card while traveling outside of Tennessee.
To report a lost or stolen Debit/Credit Card
During normal business hours
MASTERCARD EMV Debit Cards
1-800-264-5578 or collect 414-374-6906
VISA ATM/Debit/Check cards
International Calls: 701-461-0621
Heritage Bank Credit Card
Bankers Bank: 1-800-556-5678