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Important Phone Numbers

All Offices - 931-388-1970

 Main Office - 931-388-1970
     Fax - Main Office - 931-375-0251
     Operations - 931-388-1979

Northside Branch - 931-388-9780
     Fax – Northside - 931-388-5079

Bank by Phone - 931-375-BANK (2265)

Website / Online Banking -  www.heritagebankandtrust.com

To report lost or stolen debit/check card/credit cards

During normal business hours

After-hours lost or stolen debit card contact information


1-800-264-5578 or collect 414-374-6906 
VISA ATM/Debit/Check cards

International Calls:  701-461-0621

Heritage Bank Credit Card

Bankers Bank: 1-800-556-5678
To business customers with Merchant Services thru BancCard
During normal business hours 931-388-1970
After hours; BancCard Technical Support 1-800-725-1243

If you have any questions or comments which you prefer to mail or email to us, you may do so using the following information.

Our Mailing Address
Heritage Bank & Trust
217 S. James Campbell Blvd.
Columbia, TN 38401

Email Information

Important email disclosure

The bank recognizes Email as a simple and cost effective method of communication. However, requests and inquiries requiring immediate attention should NOT be sent via Email. Similarly, personal and account information such as account numbers, passwords, PIN number, or Social Security Numbers should NEVER be sent via Email. Because an Email message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. Email messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may Email messages be used to place a stop payment on a check, request account transfers, or report lost or stolen banking codes and/or cards.

If you have any questions or comments fill the form below, or contact by phone: (931)388-1970

Our Mailing Address:
Heritage Bank & Trust
217 S. James Campbell Blvd.
P.O. Box 1970
Columbia, TN 38402-1970

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